Related Query
Encoded Queries Never Felt So Powerful
Patrick Schulteis
Tired of building subqueries to check if there are any related records? If that is the case, related queries might become your new best friend.
programming
Logging
A Pattern for Log Management
Sebastian Sommerauer
ServiceNow's out of the box server side logging is often cumbersome to use. We have developed a pattern to improve the effectiveness of logging.
Forgotten Passwords
GlideEncrypter to the Rescue!
David Stutter
ServiceNow handles passwords in the Password field type. For encoding/decoding some help of the GlideEncrypter is needed.
Organizing Numbered Choice Values
Example: IncidentState
David Stutter
Good code is self-explanatory. Handling choice values based on numbers needs some extra effort to achieve this goal.
Code Organization in ServiceNow
Best Practices
Sebastian Sommerauer
Organizing your code in ServiceNow can be quite challenging. We have compiled a few of the approaches we use to manage the complexity.